Know Your Benefits: What is an EOB?

Whether you’ve been working for two weeks or 20 years, navigating the benefits landscape can be a little confusing. This is particularly true when it comes to interpreting forms and documents you might receive from our insurance carrier. One of the most common documents is the Explanation of Benefits, or EOB statement. The EOB details how much of a doctor or hospital visit was covered by your VUMC insurance and how much you are required to pay. The EOB is not a bill. If you owe money for a medical visit or procedure, you will receive a bill from the provider.

Pharmacy services, there is an app for that

Managing your medicine through a Vanderbilt pharmacy just got easier. As most employees know, when you use a Vanderbilt pharmacy, you get the lowest price for your prescriptions. You benefit from these savings as an employee on the Vanderbilt University Medical Center’s Health Plan.

Resource helps families navigate mental health landscape

VUMC employees have access to a Behavior Health Navigator to offer support, guidance and education to the employee who has been diagnosed with or has a loved one with a diagnosis of bipolar disorder or schizophrenia spectrum disorders, which include brief psychotic disorder, schizoaffective disorder and catatonia. The navigator can point you and your family in the right direction for needed treatment or services and help navigate obstacles you may be facing. The navigator will provide support as you and your family learn to navigate complex healthcare processes.

VUMC Sitter Service available for employee childcare needs

VUMC employees in need of in-home child care can use the VUMC Sitter Service. The Sitter Service is an online portal that connects VUMC employees with hundreds of Vanderbilt University students and employees available for babysitting. Employees can search for a sitter based on availability, experience, age, gender or location.      Get Started

VUMC employees receive additional benefits through Care.com

Beginning Dec. 1, 2018, VUMC employees will have access to additional services through Care.com, including: In-center backup care Now VUMC employees receive up to 20 days (per fiscal year — July 1 through June 30) of subsidized backup childcare at home or at local, vetted childcare centers. The vumc.care.com portal includes a dashboard to show you how many days of backup care you have used.

Sitter Service helps address VUMC employee childcare needs

The VUMC Sitter Service has been revamped to help address the childcare needs of VUMC employees. The Sitter Service is an online portal that connects VUMC employees with hundreds of Vanderbilt University students and employees available for babysitting. Employees can search for a sitter based on availability, experience, age, gender or location.  Get Started

VUMC Child and Family Services program manager coordinates resources for Medical Center parents

Vanderbilt University Medical recently hired a program manager for VUMC Child and Family Services to help coordinate services and resources for VUMC parents. Christina Alsup received her bachelor’s degree in Applied Arts from Central Michigan University. Before joining VUMC, she worked in the hospitality industry managing customer relationships through elevated experiences.

Save time and money; bypass the ER for non-emergencies

When injury or illness strikes your family, it can be tempting to rush to the nearest emergency department, but in many cases, the ER is not the best choice. According to a study by Aetna, more than 50 percent of emergency department visits are unnecessary or avoidable, meaning care was available from a primary care physician or urgent care facility. And those unnecessary emergency department visits are costly — not only for the patient but also for the members of the VUMC Health Plan whose monthly premiums rise as a result of those visits.