Vanderbilt University Medical Center

In our jobs, we have many “customers” — our patients, their families, our leaders, coworkers and teammates. And these customers have very different demands, so delivering the best customer service can sometimes be challenging.

We’ve all been frustrated by that difficult client or coworker. But how you handle those situations can make the difference between career success and career sabotage. My Quick Coach offers several brief video courses on topics, such as dealing with grudges and grievances, handling difficult people in teams and how to stop having difficult conversations.

As you know, VUMC staff who are employed full-time for at least three months are eligible for tuition assistance for themselves or their spouse. In addition, VUMC staff who are employed for at least five years are eligible for undergraduate tuition assistance for their dependents. 

 

Are you sinking in email inbox quicksand? An Adobe report estimates we spend about 4.1 hours each day checking email.

Need quick access to your health and retirement benefits? There’s an app for that. As part of your health benefits, you have access to many mobile apps that make accessing your benefits more convenient. VHAN Doc finder  The Vanderbilt Health Affiliated Network Doc finder allows you to search for a provider from the more than 48,000 providers within the VHAN network. You can also search for walk-in clinics and after-hours clinics by zip code.

Learning new skills is important for both personal and professional growth. But finding the time in our hectic schedules to learn a new skill is easier said than done. Author Malcom Gladwell famously said it takes 10,000 hours to become an expert in an ultra-competitive field, but studies show that devoting as few as 15 minutes a day to a new skill can help you go from novice to proficient.

The new Vanderbilt University Medical Center Tuition Assistance Program is now live at http://hr.vumc.org/tuitionbenefit. You can start exploring the online system now or, if you would like a tour, a video tutorial is available on the site in the center section under the title, Using Your Benefit.

The transition is underway to launch a new and improved education assistance system. We've partnered with EdAssist, the leading provider of comprehensive education solutions, to administer our tuition assistance programs, including Employee, Spouse, Dependent and Nursing.